WHERE INSIGHT AND IMPACT MEET
Berkana helps leaders and organizations turn clarity into action, an action into measureale excellence.
clarity without action is noise — action without clarity is chaos
Imagine stepping into a room where everything starts to connect again…
The room shifts. Conversations that once felt forced begin to flow again. A leader watches their team lean forward—curious, animated, already connecting the dots. The tension that’s lived in their shoulders for months begins to ease.
They can see it now: this isn’t another initiative to endure. It’s a chance to build something together.
Across the table, people aren’t being trained—they’re being invited. Ideas spark, laughter returns, and suddenly everyone feels part of what’s being created with them, not delivered to them.
Moments like that don’t happen by chance. They’re designed—with structure, intention, and care that turn understanding into ownership. That’s where Berkana lives, at the intersection of insight and impact.
Our Philosophy
Berkana is Disney‑DNA infused. Our founder, Jo Spurrier, spent years teaching at Disney University and partnering with the Disney Institute, where excellence was designed with intention—every detail serving a larger purpose, and where people felt the difference before they could explain it.
That lineage still guides our work today, blending thoughtful design with a touch of wonder and the clarity of modern data to make improvement visible, repeatable, and lasting.
We Guide Organizations to Move What Matters
— elevating leadership, engagement, and service into excellence by design —
LEADERSHIP EXCELLENCE
Uncover how to lead through shared values and a compelling vision that unite people and purpose.
EMPLOYEE EXCELLENCE
Learn how to strengthen connection, pride, and ownership, so every person knows they matter.
SERVICE EXCELLENCE
Discover how to deliver service that makes every interaction intentional and memorable.
Together, they form the foundation of EVOS™—Berkana’s flagship framework for lasting organizational excellence.
From the Mouse to Mumbai
Berkana’s work spans more than twenty‑five countries and every kind of industry—from hospitality and retail to education, government, and nonprofit organizations. What unites them is a shared pursuit of excellence that feels both measured and meaningful.
Our programs are infused with the Disney DNA of thoughtful design and a touch of wonder—an attention to detail that turns ordinary moments into meaningful experiences. Today, that same craftsmanship is powered by intelligent systems and data that reveal where focus creates the greatest return. It’s technology serving the art of leadership.
From Orlando to Paris, from Cape Town to Dubai we’ve partnered with leaders whose worlds look different—in language, in market, and in measure—yet the pattern never changes. When purpose is clear and people are trusted to act on it, performance stops being managed and starts being owned. Initiative replaces instruction, and excellence becomes self‑sustaining.
Excellence isn’t a tagline. It’s the quiet confidence that comes when every person knows their work matters—when personal pride fuels collective pride, and progress feels like belonging to something larger than yourself.
